Our most viewed pages new
Updated 1st October 2011 at 17:14 GMT

South Hook Noise Group Noise Ratings from recent Vessel visits


A revised version of the South Hook Noise Group Noise rating system in which we rate noise emanating from vessels based on a collaborative assessment from locations suffering noise issues from locations within South Pembrokeshire. The new system rates both the distance in which residential properties are affected by noise emanating from the vessel at berth with a range-o-meter rating, and shows the impact of the noise with an impact-o-meter rating.

How to register a noise complaint updated

Contact Pembrokeshire County Council Port Health Team on (01437) 776390 or (01437) 776389 during the hours of 8am until 7pm, 7 days per week.

Out of hours noise nuisance issues can be reported using the Emergency Pembrokeshire County Council telephone number, 0845 6015522.

You can also email the team on porthealth@pembrokeshire.gov.uk

By clicking the email link above you will have an email filled in with the details to send direct to Port Health Team!

Also report your issues to your Member of Parliament.

For noise issues in the Milford Haven area, contact Stephen Crabb MP on (01437) 763527, or email stephen@

Stephen follows up every complaint he receives directly with South Hook LNG.

For noise issues from Angle and surrounding areas, contact Simon Hart MP on (01834) 860102 or email simon.hart.mp@
parliament. uk

Also contact your Assembly Member.

In the Milford Haven area, contact Paul Davies AM on (01437) 766425 or email paul.davies

In Angle and surrounding areas, contact Angela Burns AM on (01834) 869 387 or email angela.burns

Vessels at Berth updated
Updated 1st November 2011 at 17:04 GMT

Check Milford Haven Port Authority Vessels currently at Berth for vessels on South Hook No.1 or No. 2.

Vessel Arrivals

Check Milford Haven Port Authority Arrivals for vessels berthing at South Hook No. 1 or No 2.

The Statutory Nuisance Counter for Qatargas Vessels visiting the South Hook Terminal
Updated 10th October 2011 at 22:12 GMT

Stautory Noise Nuisance

Vessels which have been witnessed to have had noise emanating from them amounting to a statutory nuisance while at berth at the South Hook Terminal by the Pembrokeshire County Council Port Health Team - Mekaines, Al Mafyar, Al Ghuwairiya, Mozah, Bu Samra, Al Mayeda, Shagra, Zarga, Aamira, Al Samriya (all Q-Max), Mesaimeer and Al Khattiya (Q-Flex).

Ship pages redesigned new
Added 24th September 2011 at 22:46 GMT

Our newly designedQ-Max Ship pages are now complete. We are now in the the process of redesigning the Q-Flex Ship pages. Many thanks to the local web design company who has come forward and offered their services in the re-design of the website and for carrying out more frequent updates from the group.

Local Newspaper Articles new
Updated 22:38 GMT on 11th April 2011

Local residents sends letters to the Editor expressing their dissatisfaction following South Hook PR's comments following article on Ship Noise in the Milford Haven & West Wales Mercury and the Western Telegraph.

Thank you new
Updated 7th March 2011 at 01:12 GMT

We would like to show our appreciation to those who have contributed to the South Hook Noise Community Group

Coming Soon new

Noise Feedback Form

For local residents who are not members of the South Hook Noise Community Group to submit a rating on the level of noise from your location.

Timeline of events

As we approach 2 years of noise issues - and details of future initiatives we have planned.

South Hook LNG addresses local residents concerns over ship noise
At 16:42 on 5th July 2010

Added new Press Release from South Hook LNG detailing upgrade programme.

Assurances from Qatargas
At 7:42 on 21st May 2010

Added details of upgrades to problematic Q-Max vessels.

How you can play your part
At 19:12 on 16th May 2010

Added South Hook LNG Community Liason Group contacts.


'Statutory Nuisance' number 10 and 11 witnessed...
And we believe there are more.....

South Hook Noise Community Group has learned of the 10th and 11th 'Statutory Nuisance' due to noise emanating from Qatargas vessels berthed at the South Hook LNG Jetty. Both vessels are outside the fleet of fourteen vessels which have been upgraded with improved diesel exhaust system generator silencers.

The 2009 built 'Shagra', which has made six visits to South Hook, and had already been witnessed to have noise emanating from the vessel which has amounted to a statutory nuisance on at least two occasions on 14th-15th April 2010 and 29th-30th July 2010, and has again been witnessed to be a statutory nuisance on 21st-22nd February 2011.

The sister vessel, the 2010 built 'Zarga' which has made four visits to South Hook, has also been a troublesome vessel to local residents. This vessel was also witnessed to have noise emanating from the vessel which amounted to a statutory nuisance on at least one occasion, on the 17th-18th February 2011.

The Samsung Heavy Industries Q-Max vessel, 'Zarga' alongside berth 2
of the South Hook LNG Terminal Jetty.
© South Hook Noise Group Photo.

The South Hook Noise Community Group is currently awaiting for the ship rescheduling of the fourteen vessels which have been fitted with improved diesel exhaust system silencers to start making regular visits to South Hook, as discussed in a press release from South Hook PR Team in July 2010.

A number of vessels within this programme, such as the Q-Flex vessels 'Al Gattara' and 'Al Ruwais' have only visited the terminal once, and the Q-Flex vessels 'Tembek' and 'Al Ghariya' have only visited twice.

A further two vessels, the Q-Flex 'Al Hamla' and 'Al Gharaffa' has also only visited the terminal twice post upgrade.

While the upgraded vessels cause very few issues post upgrade, the local community is very dissapointed that the ship re-scheduling programme has not been acted upon, and that in the same time, a number vessels which have not been upgraded have been deemed a 'statutory nuisance' by the Port Health Team from Pembrokeshire County Council, such as the 'Aamira' has visited the terminal on five occasions, the 'Shagra' which has gone on to visit the terminal on four occasions, and both the 'Rasheeda' and 'Zarga' on three occasions, causing considerable noise issues on every visit.

Vist our noise rating page for our assessment of environmental impact of recent vessel arrivals.



Back... Next...
back forward
'Bu Samra' 'Al Mafyar'