Our most viewed pages new
Updated 1st October 2011 at 17:14 GMT

South Hook Noise Group Noise Ratings from recent Vessel visits

impactometer

A revised version of the South Hook Noise Group Noise rating system in which we rate noise emanating from vessels based on a collaborative assessment from locations suffering noise issues from locations within South Pembrokeshire. The new system rates both the distance in which residential properties are affected by noise emanating from the vessel at berth with a range-o-meter rating, and shows the impact of the noise with an impact-o-meter rating.


How to register a noise complaint updated

Contact Pembrokeshire County Council Port Health Team on (01437) 776390 or (01437) 776389 during the hours of 8am until 7pm, 7 days per week.

Out of hours noise nuisance issues can be reported using the Emergency Pembrokeshire County Council telephone number, 0845 6015522.

You can also email the team on porthealth@pembrokeshire.gov.uk

By clicking the email link above you will have an email filled in with the details to send direct to Port Health Team!


Also report your issues to your Member of Parliament.

For noise issues in the Milford Haven area, contact Stephen Crabb MP on (01437) 763527, or email stephen@
workingfor
pembrokeshire.com

Stephen follows up every complaint he receives directly with South Hook LNG.

For noise issues from Angle and surrounding areas, contact Simon Hart MP on (01834) 860102 or email simon.hart.mp@
parliament. uk


Also contact your Assembly Member.

In the Milford Haven area, contact Paul Davies AM on (01437) 766425 or email paul.davies
@wales.gov.uk

In Angle and surrounding areas, contact Angela Burns AM on (01834) 869 387 or email angela.burns
@wales.gov.uk

Vessels at Berth updated
Updated 1st November 2011 at 17:04 GMT

Check Milford Haven Port Authority Vessels currently at Berth for vessels on South Hook No.1 or No. 2.

Vessel Arrivals

Check Milford Haven Port Authority Arrivals for vessels berthing at South Hook No. 1 or No 2.


The Statutory Nuisance Counter for Qatargas Vessels visiting the South Hook Terminal
Updated 10th October 2011 at 22:12 GMT

Stautory Noise Nuisance

Vessels which have been witnessed to have had noise emanating from them amounting to a statutory nuisance while at berth at the South Hook Terminal by the Pembrokeshire County Council Port Health Team - Mekaines, Al Mafyar, Al Ghuwairiya, Mozah, Bu Samra, Al Mayeda, Shagra, Zarga, Aamira, Al Samriya (all Q-Max), Mesaimeer and Al Khattiya (Q-Flex).


Ship pages redesigned new
Added 24th September 2011 at 22:46 GMT


Our newly designedQ-Max Ship pages are now complete. We are now in the the process of redesigning the Q-Flex Ship pages. Many thanks to the local web design company who has come forward and offered their services in the re-design of the website and for carrying out more frequent updates from the group.


Local Newspaper Articles new
Updated 22:38 GMT on 11th April 2011

Local residents sends letters to the Editor expressing their dissatisfaction following South Hook PR's comments following article on Ship Noise in the Milford Haven & West Wales Mercury and the Western Telegraph.


Thank you new
Updated 7th March 2011 at 01:12 GMT

We would like to show our appreciation to those who have contributed to the South Hook Noise Community Group


Coming Soon new

Noise Feedback Form

For local residents who are not members of the South Hook Noise Community Group to submit a rating on the level of noise from your location.

Timeline of events

As we approach 2 years of noise issues - and details of future initiatives we have planned.


South Hook LNG addresses local residents concerns over ship noise
At 16:42 on 5th July 2010

Added new Press Release from South Hook LNG detailing upgrade programme.


Assurances from Qatargas
At 7:42 on 21st May 2010

Added details of upgrades to problematic Q-Max vessels.


How you can play your part
At 19:12 on 16th May 2010

Added South Hook LNG Community Liason Group contacts.


 

Older News Articles

Another Day, another
banger
as the 'Al Samriya' spoils the weekend

Updated 2nd October 2011 at 20:42 GMT

The visit of the 'Al Samriya' Daewoo Q-Max ship has again caused long periods of noise nuisance, in which local residents expects to have been witnessed to be of a level which constitutes a statutory noise nuisance by Environmental Health Officers from the Pembrokeshire County Council Port Health Team.

Droning and vibration has been an issue for residents along the length of the Milford Haven Waterway, from Saturday morning when the vessel berthed at the South Hook LNG Terminal Jetty.

At the time of this website update, the vessel is still alongside the jetty, still causing noise nuisance, as some residents prepare themselves for another sleepless night.

Noise nuisance has affected properties ranging from imediate vicinity, to properties 5 miles away from the berth, with noise impact described as a droning helicopter hovering overhead.

A large proportion of the South Hook Noise Community Groups' properties have been affected by noise nuisance during the visit of both the 'Al Sadd' Q-Flex Vessel and 'Al Samriya' Q-Max Vessel, in which the on-duty Environmental Health Officer from Pembrokeshire County Council Port Health Team has visited complainees properties, in which we would expect yet another Statutory Noise Nuisance to have been witnessed based on camparisions to past nuisances which have been witnessed.

It also appears that a number of representatives from South Hook LNG witnessed some of the noise impacts from the vessel, at locations in the vicinity of complainees properties on the evening of the 1st October.

And incase you don't know, thats a banger.

And in the South Hook Noise Community Groups' Dictionary : Banger - a ship which has severe low frequency noise issues

local intolerable local intolerable
Range-o-meter and
Bang-o-meter

for the 'Al Sadd' Q-Flex Vessel
Range-o-meter and
Bang-o-meter

for the 'Al Samriya' Q-Max Vessel
Click on the Range-o-meter and Bang-o-meter link to see the descriptions of these assessments
Al Samriya Q-Max
Another problematic vessel - the 'Al Samriya' Daewoo Q-Max Vessel which is not part of the vessel silencer upgrade programme which was completed in July 2010.
©South Hook Noise Group Photo

July 2010 - South Hook PR states 'South Hook Addresses Local Residents' Concerns Over Ship Noise' - or do our statistics show they are just trying to pull the wool over our eyes?

Updated 29th September 2011 at 22:03 GMT

83arrow
Visits for the
'Best of the Bangers'
bangers

Versus

60
Visits for the
silent
'The Simply Silent'

Statistics of the number of visits from Fourteen of the most 'problematic' Q-Flex and Q-Max ships which have been identified by residents ranging from those in the shadow of the South Hook Terminal, to those in the region of 5 miles away.   Statistics of the number of visits from Fourteen of the Q-Flex and Q-Max ships which have been fitted with upgraded silencers - completed in July 2010.
 

Running totals of 'Best of the Bangers' versus the 'Simply Silent' are to be updated and published after each vessel visit, showing the efforts that Qatargas and South Hook LNG have been made for vessel re-scheduling of upgraded vessels.

Local residents who have registered a noise complaint with the Pembrokeshire County Council Port Health Team, have also received written correspendence in the past stating that every effort will be made by Qatargas to prioritise vessels which have not been identified as requiring modifications. Unfortunatly, this is the kind of diatribe which has been circulating over the last 30 months, where the 18th Statutory Noise Nuisance has been witnessed by the Pembrokeshire County Council Port Health Team.

This was even supported by a letter from South Hook PR (Click here to view letter) in October 2010, which discusses posite improvements following the fitting of silencers to the 14 ships, discussing visits from the Q-Flex ships 'Al Gattara', 'Tembek', and 'Duhail'. Unfortunatly, this was the only occasion in which 'Al Gattara' has ever visited the terminal, and 'Tembek' has only visited twice since, and 'Duhail' once in the past year. (Click any of the ship names to view full breakdown of history of visits with our noise ratings).

To view the full breakdown of the scores, and dates of vessel visits, click here.


Sad

28th September 2011 -

The 'Al Sadd' - oh, how badd. It has driven the local residents very madd.

Updated 28th September 2011 at 19:37

The visit of the 'Al Sadd' Daewoo Q-Flex vessel has caused some of the worst noise nuisance during its current visit to the South Hook Terminal. Local residents awoke to the noise nuisanse around 5am on 28th September 2011, around the time the vessel was being brought alongside berth number 1 of the South Hook LNG Terminal Jetty. Members of the South Hook Noise Community Group, who span the area from the local vicinity to locations over 5 miles away from the berth, suggests the noise nuisance from this vessel during this visit so far is comparable to the worst ever vessel visit, that of the Q-Flex vessel 'Al Khattiya', another Daewoo built ship, which visited in May 2011.

Whilst many local residents no longer report noise issues to the terminal, due to the usual diatribe from the Public Relations department at South Hook, the standard e-mail response to complainees is that "All vessels that berth at the South Hook jetty, and the Terminal itself, operate within stringent regulatory frameworks". This is due to the sad fact, the regulatory authority, Pembrokeshire County Council has decided against serving an abatement notice on any of the vessels in which Port Health Officers have witnessed Statutory Noise Nuisance.

While we have recently learned that the Port Health Team has witnessed noise nuisance from Q-Flex and Q-Max LNG vessels berthed at the South Hook LNG Terminal on no less that 18 occasions, it has been decided against serving an abatement notice, unlike when noise nuisance has been witnessed from vessels at other jetties on the Milford Haven Waterway.

Whilst the South Hook Noise Community Group website visitors have rocketted in recent problematic vessel visits, with the website now having over 6,000 visitors, from 61 different countries, reading more that 22,000 pages on the site - more and more local residents are putting their names forward to join the group.

To calm the frustration of around the clock noise nuisance for some from the 'Al Sadd', Pembrokeshire County Council has released a letter stating that Qatargas Operating Company (The ships charterers) have employed the services of Lloyds Register ODS, a specialist engineering company, who operates a division which deal with Acoustic, Noise and Vibration. This is not the first time this has been said as previously Qatargas employed 'wholly independent' noise consultants - RPS Groups' Acoustic, Noise and Vibration Division to investigate the problem. Previously, in a joint monitoring effeort with Pembrokeshire County Council Port Health Team, specialists refused to enter residential properties and witness the noise issues with Pembrokeshire County Council Port Health Team, even when a number of local residents invited the whole party to their properties and through their homes late in the evening and early hours of the morning.

Also in the letter from Pembrokeshire County Council, they state some success was achieved in 2009 and 2010 whereby 15 vessels were fitted with replacement silencers.  Complaint numbers against these 15 vessels indicate a marked improvement, although a small number of complaints are still occasionally received.

What is concerning is that even though this seems to be showing improvements have been made, a number of the vessels have only visited on one occasion, and Qatargas continue to send some of their most problematic vessels to Milford Haven instead. A record of the visits from the upgraded vessels, along with a record of the South Hook Noise Groups' most problematic 14 vessels, is to be published in the near future.

It has also been said that other vessels in the fleet, some of which have also received upgrade work to their engine silencers (although of a different type), continue to give rise to a greater number of complaints on average, and discussions have continued between Pembrokeshire County Council and the industry in order to target these additional vessels for improvement.

It is led to believe, these are four Q-Max ships, the 'Shagra', 'Zarga', 'Rasheeda' and 'Aamira' all of which are rated as four of the most problematic vessels of all in recent 'range-o-meter' and 'impact-o-meter' noise ratings from the South Hook Noise Group.

al sadd leaving
The image the local people to the South Hook Terminal are dreaming of -
The 'Al Sadd' being towed out of the Milford Haven Waterway by the Svitzer Fleet
- hopefully never to return.
©South Hook Noise Group Photo


no Two new planning applications in - do we approve when we have 18 Statutory Noise Nuisances witnessed by Officers of Pembrokeshire County Council as a result of the original approved planning application with the problem on-going?
Updated 16th September 2011 at 19:37
 

South Hook LNG Terminal Company have made two new planning applications to the Pembrokeshire National Park for expansion of the Terminal.

For full details of the planning applications, please visit the Pembrokeshire Coast National Park Planning Applications, or click the links below.

Planning Application Number 11/312 - Installation of 4 Liquid Nitrogen Storage Tanks and Vapourisers
- 2nd August 2011

Planning Applications Number 11/343 - The siting of a two storey steel clad Modular Building to provide temporary administration accommodation for a period of 5 years for on site core contractors and will include three meeting rooms; offices, canteen, locker/drying room; cleaners store and toilets - 22nd August 2011.

Local communities are asking why addional vapourisers are being installed within 3 years of the original project being completed, and why further temporary (for a 5 year duration) is required, and whether these smaller propasals will lead to further applications being made for expansion.

If you have concerns regarding these proposals, please contact a representatives from your local Community Council, or an officer of the Pembrokeshire Coast National Park.


855 Days later, South Hook has some progress to report to noise nuisance from visiting vessels.....the next phase of evaluation is beginning! do not disturb
Updated 11th August 2011 at 22:52

On 22nd July, 2011 all complainees who have expressed their concerns to South Hook directly, or those who have complained to the Pembrokeshire County Council via the Port Health Team (and have given permission for their details to be disclosed to South Hook) received an email regarding some progress with the ship noise nuisance issues which have been affecting residents surrounding the South Hook Terminal since March 2009.

The somewhat garbled email, stated that over the coming weeks, the next phase of evaluation into the noise nuisance issues is to be evaluated by dedicated specialists. experienced in the field of environmental impact is to be carried out over coming weeks.

Questions have been asked what the previous dedicated specialists employed by South Hook specialised in, and why further evaluations need to take place taking into account 15 vessels have been successfully upgraded.

Vessels which have been previously witnessed to have noise emanating from statutory nuisance by Pembrokeshire County Council Port Health Team, post upgrade have caused no noise issues.

Local residents are somewhat suprised that the Regulatory Authority, Pembrokeshire County Council is failing to update complainees on the status of thier investigation, and why it is left for the offenders, South Hook LNG to update those who have complained to the company directly or who have given Pembrokeshire County Council permission to disclosed their details to the company.

press

Click on the above press release for a larger view. If anyone has managed to seek clarification on what the above correspondence means, please email us at admin@southhooknoise.co.uk so we can publish the responce.


Garden Path Are we being led up the garden path that the ship noise problem is solved or is it just the summer weather?
Updated 17th July 2011

In recent weeks, local residents have been pleased with such few noise issues relating to vessels berthing at the South Hook Terminal. But, those who are not following the situation closely, will not realise the factors that are contributing to the recent improvement.

The gas demand in summer in the UK is greatly decreased, resulting in far less cargos arriving at the terminal. This, along with favourable environmental factors such as the weather conditions when previous nuisance vessels have been at berth has resulted in reduced noise impact for residents.

Another improvement has been the use of a number of conventional vessels which have been chartered to Qatargas, which has reduced the number of problematic Q-Flex and Q-Max vessels arriving.

Over the past quarter, we have seen visits from Excelerate' and 'Expedient' conventional LNG carriers controlled by Excelerate Energy, the vessel 'Golar Maria' which is owned by Golar LNG, and 'Maersk Magellan' owned and operated by Maersk LNG.

The South Hook Noise Community Group would like to thank these companies for operating vessels which do not cause noise nuisance to communities in the vicinity.


sleepless THE NEXT THREE VESSELS ARRIVING -
OUR NOISE RATINGS SAY IT ALL
Is this a sign of the South Hook LNG Terminal working with the relevant authorities?

'Aamira'Q-Max - 9th June 23.45hrs

nuisance nuisance nuisance nuisance weather
Unable to make noise assessment due to high winds
7th
October
2010
26th
December
2010
14th
February
2011
24th March
2011
2nd May
2011

'Zarga' Q-Max - 14th June 1.00hrs

weather
Not Rated -
Visited before we started monitoring noise
weather
Unable to make noise assessment due to high winds
nuisance noisy nuisance
27th April
2010
5th November
2010
18th February
2011
30th March
2011
4th May
2011

'Rasheeda' Q-Max- 16th June 1.00hrs

nuisance nuisance nuisance
1st October 2010 3rd December
2010
17th January
2011

Registering your noise complaint

Contact Pembrokeshire County Council Port Health Team on (01437) 776390 or (01437) 776389 during the hours of 8am until 7pm, 7 days per week.

Out of hours noise nuisance issues can be reported using the Emergency Pembrokeshire County Council telephone number, 0845 6015522.

You can also email the team on porthealth@pembrokeshire.gov.uk

By clicking the email link above you will have an email filled in with the details to send direct to Port Health Team


First visit of the 'Al Khattiya' - and it was no pussy-cat

The first visit of the Daewoo Q-Flex vessel the 'Al Khattiya' caused the longest period of noise nuisance to local residents. The vessel caused noise nuisance that was evident through daylight hours, and most spectacular it could be heard over the telephone amongst members of the group at 2am in the morning.

Questions were again asked of South Hook why yet another unsilenced vessel was sent to Milford Haven. Sadly, as with other enquires, we are still waiting a responce.

The intensity of nuisance from this vessel has resulted in the South Hook Noise Groups Noise Rating System in its current form to be scrapped. A new system is currently being discussed amongst group members.


Another silent visit achieved from 'Tembek'

TembekAnother silent visit from the Samsung Q-Flex vessel, 'Tembek' since it was announced as one of the fourteen vessels which have been fitted with improved diesel exenerator exhaust system silencers back in July 2010. The 'Tembek' was the first of the Qatargas vessels to arrive at the South Hook Terminal, causing the longest period of noise nuisance to the comunities around the terminal - while at berth from 20th March until 5th April 2009.

At the time, the South Hook PR apologised to the local communities in the press. At the time a spokesman from South Hook LNG said: "South Hook would like to apologise for any inconvenience caused by the sound local residents may have heard coming from the LNG Carrier the Tembek since its berthing on Friday 20th March 2009. This is due only to this particular phase of the initial commissioning as she is keeping her cargo in a liquefied state. In the meantime, the Master of the Tembek will do everything he can to minimise the impact of the sound on local residents."

Sixteen months later, on July 1st 2010, after it became apparent that many of the vessels had the same issues, and after the Port Health Team and Pembrokeshire County Council had witnessed noise emanating from the vessels which amounted to a statutory nuisance on at least 8 occasions, South Hook PR spoke about the issue once more.

This time it was to allay the fears of the residents by announcing that the droning 'Tembek' along with five of the other ships dubbed 'statutory nuisances' by Port Health were being upgraded. By this time, at least one other ship now labelled as the 'new king of the bangers' the 'Shagra', was witnessed to have noise emanating from it which amounted to a statutory nuisance by the Port Health Team.

With another year drawing near, we are aware of further statutory nuisances which have been witnessed, including a number of statutory nuisances on the same vessel, the 'Shagra' each time it visits the port. Unfortunatly, although vessels which are known to cause issues on each visit for local residents, the parties involved make no effort to silent vessels as alternatives.


As we celebrate the first anniversary of South Hook Noise, we have had 5,000 visitors, reading 17,000 pages from 71 countries worldwide to learn of our noise nuisance issues - and the arrival of
'Al Banghiya' to spoil the party

The South Hook Noise Community Group, following its first year of campaigning for only vessels to visit the South Hook Terminal which can demonstrate that they can be operated without causing Statutory Nuisance to local residents, we have been greeted with the arrival of 'Al Bahiya'.

The Q-Flex vessel built at Daewoo Heavy Industries Shipyard in 2010, was another vessel to cause noise issues. It has only previously visited the South Hook Terminal on one occasion, registering a top-of-the-scale '9' on the South Hook Noise Groups' Noise Rating Scale.

Meanwhile, as the South Hook Noise Group is getting more and more requests from local residents to join to work of the group, we are campaigning harder than ever for South Hook to start taking the enviromental impact of vessel noise pollution more seriously. The group has had a large number of angry residents contact us regarding the attitude of the Terminals' recent comments on the issue in the press - where South Hook PR referred to "alleged noise complaints" by "a few people".

Perhaps 5,000 visitors to our website, reading 17,000 pages from 71 countries worldwide, and hundreds of ship noise complaints to the Port Health Team at Pembrokeshire County Council, may help the South Hook Management realise this just isn't a 'few people' and that the problems are not going to go away until they are addressed.

South Hook Noise Community Group has been campaining for silenced ships, after realising the impact of the noise nuisance issues to local residents by the Qatargas fleet of Q-Flex and Q-Max vessels, since the arrival of the first vessel to the Terminal, the 'Tembek' 25 months ago. The Group was formed on the 12th May 2010, exactly one year after the official inauguration of the South Hook Terminal.


Milford Haven - Energy Capital of the UK - but is it the Statutory Nuisance Capital too?

While Milford Haven Port Authority is proud to announce that Milford Haven is the Energy Capital of the UK, residents are again suffering droning engine noises, and vibrating air pressures in our homes due to noise emanating from the Q-Max vessel the 'Zarga' berthed at South Hook.

Whilst members suffer sleep deprivation due to the level of noise experienced, it has been agreed that the group is to survey every Port Health Team in the UK, which should show the impact of vessels berthing at the South Hook Terminal has on residential properties near where they berth.

Results to the survey will be made available, after the 21 day period in which Freedom of Information Act requests must be replied to has elapsed.

We will be looking to contact Milford Haven Port Authority for comment on the impact vessels have on residents, which they welcome to the port.


While we get the 'Best of the Bangers', where are the 'South Hook Silent Fourteen'?

unhappyThe bank holiday weekend has seen the arrival of the Samsung Q-Max vessel 'Aamira' to South Hook, which is to be followed by the 'Zarga' on the 4th May 2011. Although the local communities did suffer some deep enging throbbing noises, and the feeling of flucuating air pressures in our homes, the high wind speeds masked the level of noise usually experienced by the problematic vessel.

We have written confirmation that a request was made to to Qatargas Operating Co. Ltd. early in March 2011 by the Pembrokeshire County Council Port Health Team, thath they do not schedule the 'Shagra', 'Zarga', 'Aamira' and 'Rasheeda' to return to South Hook Terminal until such time that the company can demonstrate that the four vessels can be operated without causing Statutory Nuisance to local residents. Until recently, none of these four vessels have visited, but now we are seeing another back-to-back visit from problematic vessels, while the majority of upgraded vessels visit other terminals around the world.

We still are keen to encourage the South Hook and Qatargas representatives to engage in working alongside the Pembrokeshire County Council Port Health Team, which has been continually stated in a number of South Hook Press Releases, but this close working relationship is not apparent from what was witnessed in recent months.

Our members have been continually asking for a 'snapshot' of the current status of the 14 vessels which have been confirmed as being fitted with improved diesel generator exhaust system silencers by the South Hook PR Team in on July 1st 2010.

When taking into account the destination of these vessels, and the number of vessels which have visited in the same period, it is clear why questions are being continually asked whether the company is looking to engage in best practice by limiting the impact of ship noise on the environment.

If you are experiencing noise nuisance from the visit of the 'Zarga' which is due to berth at 3.40am on 4th May 2011, contact the Pembrokeshire County Council Port Health Team on (01437) 776390 or (01437) 776389.

Out of hours noise nuisance issues can be reported using the Emergency Pembrokeshire County Council telephone number, 0845 6015522.

You can also email the team on porthealth@pembrokeshire.gov.uk

View the status of the 'South Hook Silent Fourteen' - the vessels which have been upgraded with improved diesel generator exhaust system silencers

Qatari Giant rattles the neighbours again!

The recent visit of the Daewoo Q-Max vessel, 'Lijmiliya' on the 18th-19th April caused noise issues for local residents once more, on its eight visit to South Hook, resulting in a number of residents along the Milford Haven waterway registering complaints to the Pembrokeshire County Council Port Health Team.

Read the full story

Four 'silent' vessels in ten days - but the 'Lijmiliya' and 'Al Samriya' are due to arrive

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The South Hook Noise Community Group is pleased to announce that four vessels which have visited over the last 10 day, The Nakilat owned Q-Flex vessel 'Onaiza', the Nakilat owned Q-Flex vessel 'Al Khairaitiyat' the Pronav owned Q-Flex vessel 'Al Ghariya' and the Excelerate Energy owned Conventional Vessel 'Expedient'have achieved silent visits to the terminal.

The Nakilat owned Q-Max vessel, the 'Al Mafyar' also visited, where some noise was detected by local residents, but is greatly improved since improved diesel generator exhaust system silencers have been fitted.

These upgrades followed the witnessing of noise emanating from the vessel by Pembrokeshire County Council Port Health Officers, which amounted to a statutory nuisance.

The vessel 'Excelerate' is also returning this week, following repairs to the ship at a shipyard in Cadiz, Spain. This was following a near disasterous first visit to the terminal, where an LNG leak occured, resulting in damage to the ships' deck.

Concerns were made to the regulatory authorities by the South Hook Noise Community Group following the witnessing of what is descrived as 'white smoke' coming from the manifold area of the ship, near where the unloading arms from the Jetty connect to the ship.

Although it was suggested the discharge was completed on time, the vessel was at berth for 60 hours - 36 hours longer than another vessel of a simular size, the 'Expedient', which discharged its cargo in 24 hours.

The Nakilat owned Q-Max vessel 'Lijmiliya', is also due to arrive at the terminal in the 17th April. The vessel has caused noise issues during past visits, including during the last visit, registering six on the South Hook Noise Ratings. This is followed by two upgraded vessels, the 'Al Mafyar' and 'Mekaines'

The South Hook Noise Ratings is a collaborative assessment of noise emanating from the vessel from locations in South Pembrokeshire.


Dribbling 'Excelerate' causes LNG scare
news

A recent visit of the vessel 'Excelerate', only the second conventional vessel to berth at South Hook Terminal on March 1st, has resulted in an LNG leak. The leak was investigated and confirmed by the Health and Safety Executive once South Hook Noise Community Group expressed concerns about the visit of the vessel to the HSE, who went on to report the incident to the Coastguard and Maritime Agency. Milford Haven Port Authority is investigating, but failed to reply to questions regarding the incident following an email from the group.

Learn more about the leak View our Noise rating for the first visit of the 'Excelerate'
Read an article from the Milford & West Wales Mercury Read an article from LNG World News

Joint Monitoring for the Aamira, Rasheeda, Shagra and Zarga zarga

Representatives from South Hook, Qatargas and their noise consultants are to work in conjunction with Environmental Health Officers from the Port Health Team of Pembrokeshire County Council to monitor noise emanating from the Samsung built Q-Max vessels, the Aamira, Rasheeda, Shagra and Zarga are at berth at the South Hook LNG Jetty.

Learn more about the joint monitoring effort View our noise ratings assessment for the recent visits of the 'Aamira' and 'Zarga'

'Statutory Nuisance' number 10 and 11 witnessed
sleepless South Hook Noise Community Group has learned of the 10th and 11th 'Statutory Nuisance' due to noise emanating from Qatargas vessels berthed at the South Hook LNG Jetty. Both vessels are outside the fleet of fourteen vessels which have been upgraded with improved diesel exhaust system generator silencers.
Click here for the full story and vessel details

 

 

'Al Samriya' causes noise issues - again!

The visit of 'Al Samriya', the Daewoo Heavy Industries built Q-Max vessel on the 13th-14th March 2011 has caused further noise issues to nearby communities.

The vessel is not a part of the 14 vessel fleet which has been upgraded with improved exhaust silencers.

The vessel has caused simular issues on its past visits to the South Hook Terminal.

Members of the South Hook Noise Community Group, have offered management at the Terminal, along with the 'wholly independent' noise analysts employed by South Hook/Qatargas, to monitor noise at residental properties as far away as five miles from the berth. So far, this offer has not been taken up, although the noise analysts have been monitoring noise levels when vessels are alongside the terminal.

Visit the 'Al Samriya' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


SHLSN welcomes 'Bu Samra' and 'Al Safliya'
Added 10:35pm (GMT) on 28th February 2011

South Hook LNG Ship Noise Community Group (SHLSN) have welcomed the Samsung Q-Max Vessel 'Bu Samra' and the Daewoo Q-Flex Vessel 'Al Safliya'.

Both vessels were a part of the Qatargas II Value Chain Upgrade programme, which have been fitted with improved diesel generator exhaust system silencers.

The Q-Max Vessel 'Bu Samra' had previously been witnessed to have noise emanating from it which amounts to a statutory nuisance by Pembrokeshire County Council Port Health Team on two previous occasions before being upgraded.

The success of the upgrade programme means that the ship is now near silent to residents while at berth.

Visit the 'Bu Samra' and 'Al Safliya' vessel page for a historic view of the individual vessel visits with noise ratings or view the South Hook Noise Group Noise Ratings for all vessels for an overview of all recent vessel visits.


Three nuisance ships on the trot - as the 'Shagra' causes yet more noise issues
Added 1:35am (GMT) on 22nd February 2011
Updated 4:34am (GMT) on 22nd February 2011

Shagra
'Shagra' at Berth 1 of the South Hook LNG Jetty during its first visit on 14/4/10.
©South Hook Noise Group Photo

The Q-Max vessel 'Shagra', has recently arrived at South Hook- its fifth visit to the terminal.

The Samsung Heavy Industries vessel, in which has already been withnessed to be a Statutory Nuisance on two previous visits by Port Health Officers of Pembrokeshire County Council has gone on to cause more dispruption to the people of South Pembrokeshire.

Residents up to four miles from the berth at the South Hook LNG Terminal Jetty have raised complaints regarding noise from the vessels.

It is vital that all residents suffering noise issues register a complaint with Pembrokeshire County Council Port Health Team, even if a complaint has been registered against the vessel on a previous visit to the port, or against other vessels in the fleet.

Residents are encouraged to do so as soon as possible on each occasion when noise issues are experienced from a vessel, so that an Environmental Health Officer from the Port Health team can witness the issues suffered. They can be contacted on (01437) 776390 or (01437) 776389 between the hours of 8am and 7pm, 7 days per week.

Visit the 'Shagra' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


As one banger leaves, another banger arrives
Added 19:35 on 20th February 2011

The third visit of the 2010-built Q-Max vessel, 'Zarga' built by Samsung Heavy Industries to the South Hook LNG Terminal has resulted in further noise issues.

The levels of noise audible within the homes is once more comparable with other Q-Max vessels which have now been deemed necessary to fit with improved diesel generator exhaust system silencers.


Celebrating Valentines - with a banger!

AamiraResidents on the Milford Haven waterway are celebrating Valentines Day with the Q-Max vessel 'Aamira' causing noise issues. This is one of a number of Samsung Heavy Industries Q-Max vessels, along with its sister vessels the 'Shagra', 'Zarga' and 'Rasheeda' which have all caused noise issues while at berth. The 'Shagra' has been witnessed to have noise emanating from it which amounts to a statutory nuisance on two occasions out of its five previous visits by Port Health Officers from Pembrokeshire County Council.

Five out of the six Samsung Heavy Industries Q-Max vessels in the Qatargas 2 value chain have also have noise emanating from them which amounts to a statutory nuisance before later having upgraded diesel generator silencers fitted.

Visit the 'Aamira' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


'The Silent 14' - Where are they now?

As we continue to see further Qatargas vessels make their first visits to the South Hook Terminal such as the Daewoo Q-Flex vessels 'Umm Al Amad' on 22nd December 2010, and the 'Al Karaana' which is due to berth on 30th January 2011, we have been asked the question by many local residents what the current status is of vessels which have upgraded.

As South Hook continue to suggest they are still taking the concerns of locals who are disturbed by noise emanating from vessels while at berth seriously, it is interesting to see the current locations of the fourteen vessels discussed in their latest Press Release in October 2010.

Click on the links of the vessels below, to see the current destination of the vessel (displayed on the left hand side - in the 'Voyage Related Info'. This is only shown if the vessel is with range for a AIS receiver.

Q-Flex

Last Visit

Q-Max

Last Visit

Al Ghariya

4/4/10

Mozah

23/10/10

Al Ruwais

4/6/10

Umm Slal

27/10/10

Al Hamla

19/6/10

Mekaines

30/11/10

Tembek

25/7/10

Al Mafyar

31/12/10

Al Gattara

23/8/10

Al Mayeda

6/1/11

Al Gharaffa

5/10/10

Bu Samra

16/1/11

Al Safliya

14/12/10

 

 

Duhail

17/12/10

 

 

This feature uses AIS Data from an external site, www.marinetraffic.com


Breaking News - 'Mekaines' causes noise issues after upgraded silencers are fitted
Added 18:22 on 30th November 2010

Following the second visit of Samsung Heavy Industries built Q-Max vessel "Mekaines" since being upgraded with improved generator silencers, local residents are deeply concerned by the noise emanating from the vessel while at berth at South Hook LNG Terminal.

The first visit following upgrade, local residents were pleased to report reduced level of noise.

We have made enquiries to find out if there were any operational changes during the second visit post upgrade, or if the noise levels emanating from the vessel is solely down to environmental conditions while at berth.

Visit the 'Mekaines' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


100 cargoes celebrated -  as 'Al Ghuwairiya' arrives to disturb the peace

nuisance
'Al Ghuwairiya' at the South Hook LNG Jetty on a previous visit, on 19/4/10.
©South Hook Noise Group Graphic

The Q-Max vessel 'Al Ghuwairiya', has recently made it eighth noisy visit to South Hook.

The Daewoo Heavy Industries vessel, was witnessed as causing noise which amounted to a statutory nuisance on its third visit, between the 17th-19th January 2010, and has gone on to visit the port in March, April, May, September and again on the 16th November 2010.

The vessel has again caused noise issues to many properties along the Milford Haven Waterway, with the same issues as usual reported thumping engine noises and the feeling of “pulsating air pressure” which can be felt in the chest and ear drums.
  
Complaints have been made to the Pembrokeshire County Council Team who are still monitoring the noise levels.

The group has made contact with Public Relations at South Hook LNG on the 7th October 2010 asking why vessels which have been witnessed have noise emanating from them which amounts to a statutory nuisance are continuing to visit the port when vessels which have been confirmed to have had the noise issues rectified in a Press Release from South Hook are either at anchor or are visiting other terminals.  This is a question we have asked on a number of occasions and are continually seeking to get an answer for. 

South Hook haven't answered any of our specific questions, but have made the offer to discuss our concerns by inviting representatives of the group to the South Hook Terminal.

Anyone suffering from noise issues are urged to report them to both:

Pembrokeshire County Council Port Health Team, who can be contacted by telephone on (01437) 776390/776389 or email porthealth@pembrokeshire.gov.uk

and

Mariam Dalziel, PR Manager, South Hook LNG who can be contacted by telephone on (01437) 782202 or email mdalziel@southhooklng.com


Visit the 'Al Ghuwairiya' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Local Residents pleased once more following second visit of upgraded "Al Mayeda"

Following the second visit of Samsung Heavy Industries built Q-Max vessel "Al Mayeda", one of the fourteen vessels of the Qatargas 2 value chain to be upgraded with improved generator silencers, local residents are again pleased to report reduced level of noise which emanated from the vessel while at berth at South Hook LNG.

Visit the 'Al Mayeda' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Peace disturbed once more as South Hook release details of positive silencing works

Shagra
'Shagra' at Berth 1 of the South Hook LNG Jetty during its first visit on 14/4/10.
©South Hook Noise Group Photo

The Q-Max vessel 'Shagra', has recently made its fourth visit to South Hook.

The Samsung Heavy Industries vessel, in which we have recently learned has been witnessed as causing noise which amounted to a statutory nuisance for a second time, on its third visit to the terminal, between the 29th-30th July 2010.

The vessel is not a part of the 14 ships detailed in the letter from South Hook which have been upgraded with improved silencers due to noise levels emanating from them.

The vessel again caused some significant noise issues during its first evening at berth on 11th October, in which a number of noise complaints were made to Pembrokeshire County Council Port Health Team. The level of noise emanating from the vessel subsided during the second day. It is unknown what reason this may be - whether it is operational or environmental conditions, although weather conditions didn't appear to change during the visit.

A copy of the letter from Pembrokeshire County Council Port Health Team, who have forwarded the letter on behalf of South Hook, will soon be published on the site.


Q-Max vessel 'Aamira' causes further noise issues

The second visit of the 2010-built Q-Max vessel manufactured by Samsung Heavy Industries to the South Hook LNG Terminal has resulted in further noise issues for a number of local residents suffering noise issues in their homes.

The levels of noise audible within the homes is comparable with other Q-Max vessels which have now been deemed necessary to fit with improved diesel generator exhaust system silencers.

Visit the 'Aamira' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Another noise free visit from Q-Flex vessel 'Al Gharaffa'
Added 18:26 on 10th October 2010

The recent visit of 'Al Gharaffa', the Hyundai Heavy Industries built Q-Flex vessel, has resulted in a noise free visit. The vessel, which berthed in the early hours of 4th October, is another of the fourteen vessels of the Qatargas 2 value chain to be fitted with upgraded diesel generator exhaust system silencers.

Al Gharaffa
'Al Gharaffa' at Berth 1 of the South Hook LNG Jetty on 21/5/10.

Visit the 'Al Gharaffa' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Maiden voyage from 'Rasheeda' causes significant noise problems for residents
Added 11:04 on 3rd October 2010

'Rasheeda', the latest if the largest and most advanced LNG Carriers of the Qatargas fleet, only delivered on 12th August 2010 from Samsung Heavy Industries has made its maiden voyage and arrived at Milford Haven to cause significant noise issues.

Mekaines
'Rasheeda' at the South Hook LNG Jetty on 1/10/10.
©South Hook Noise Group Photo

'Rasheeda' is one of a number of Samsung Heavy Industries Q-Max vessels, along with 'Shagra', 'Zarga' and 'Aamira' which have made their maiden voyage to the South Hook Terminal following delivery.

Five out of the six Samsung Heavy Industries Q-Max vessels in the Qatargas 2 value chain had noise emanating from them which amounts to a statutory nuisance by Pembrokeshire County Council Port Health Team before later having upgraded diesel generator silencers fitted.

A number of residents suffering noise issues are known to have registered complaints with Pembrokeshire County Council Port Health Team. Residents are encouraged to do so as soon as possible on each occasion when noise issues are experienced from a vessel, so that an Environmental Health Officer from the Port Health team can witness the issues suffered.

Visit the 'Rasheeda' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Qatargas - Press Release regarding positive results of upgrade works
Added 11:04 on 29th September 2010

Qatargas have recently made a Press Release regarding the positive works achieved as result of silencer upgrade work on 14 ships which visit the South Hook Terminal.

At the time of the article on the 8th September 2010, three ships within the upgrade programme had recently returned - the Q-Flex ships 'Al Gattara' and 'Tembek' and the Q-Max ship 'Al Mayeda', with a significant improvement in noise levels following the upgrade work.

Details of the South Hook Noise Group noise rating for these vessels reflect the comments of the press release on these particular vessels.

Residents affected by the ship noise in South Pembrokeshire are looking forward to vessels which have been upgraded with improved diesel generator exhaust system silencers continuing to make frequent visits the terminal instead of other vessels which have been known to cause noise issues.

We are also looking forward to Qatargas, the ship operating companies and South Hooks' continued commitment to address the issues with the vessels outside the upgrade programme which are continuing to cause concern.


'Mekaines' achieves a noise free visit

Another noise free visit from a Q-Max vessel which has once was witnessed to have had noise emanating from it whcih amounted to a statutory nuisance by Pembrokeshire County Council on a Port Health Team on a past visit, has been achieved.

'Mekaines', the Samsung Q-Max Vessel, was the first vessel visiting the South Hook Terminal to be witnessed as causing noise which amounted to a statutory nuisance during its visit to the port on the 14th-15th October 2009. The vessel was since identified as one of 14 vessels requiring the upgrade of improved diesel generator exhaust system silencers.

Mekaines
'Mekaines' during a past visit to the South Hook LNG Terminal on 20/3/10.
©South Hook Noise Group Photo

We look forward to another visit of the vessel to Milford Haven to continue monitoring the noise levels from the vessel while at berth during different environmental conditons.

Visit the 'Mekaines' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Another noise free visit from 'Duhail'
Added 17:57 on 23rd September 2010

The recent visit of 'Duhail', the Daewoo Heavy Industries built Q-Flex vessel, has resulted in a noise free visit. The vessel, which berthed in the early hours of 22nd September, is another of the fourteen vessels of the Qatargas 2 value chain to be fitted with upgraded diesel generator exhaust system silencers.

Visit the 'Duhail' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


'Al Samriya' causes noise issues
Added 22:26 on 19th September 2010

The visit of 'Al Samriya', the Daewoo Heavy Industries built Q-Max vessel on the 18th-19th September 2010 has caused further noise issues to nearby communities.

The vessel is not a part of the 14 vessel fleet which has been upgraded with improved exhaust silencers.

Visit the 'Al Samriya' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


'Umm Slal' all quiet
Added 12:12 on 16th September 2010

al bahiya
'Umm Slal' at the South Hook LNG Jetty on a previous visit, on 24/5/10.
©South Hook Noise Group Photo

The first visit of 'Umm Slal', the Samsung Heavy Industries built Q-Max vessel, another of the fourteen vessels of the Qatargas 2 value chain to be upgraded with generator silencers, has pleased local residents due to the reduced level of noise which emanated from the vessel while at berth at South Hook LNG.

During past visits, the vessel caused noise issues in many local residents properties.

Visit the 'Umm Slal' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


'Al Ghuwairiya' disturbs the peace at South Hook

The Q-Max vessel 'Al Ghuwairiya', has recently made it seventh visit to South Hook.

The Daewoo Heavy Industries vessel, was witnessed as causing noise which amounted to a statutory nuisance by Pembrokeshire County Council Port Health Team on its third visit, between the 17th-19th January 2010.

The vessel has gone on to visit the port in March, April, May and again between 9th-10th September 2010.

The vessel has again caused noise issues in many properties along the Milford Haven Waterway.

al bahiya
'Al Ghuwairiya' at the South Hook LNG Jetty on a previous visit, on 19/4/10.
©South Hook Noise Group Photo

Visit the 'Al Ghuwairiya' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Qatari Flagship 'Mozah' returns to South Hook
Added 12:12 on 4th September 2010

'Mozah' the Samsung Heavy Industries Q-Max LNG Carrier has arrived at South Hook. The flagship of the Qatari fleet, is the second Q-Max carrier of six which has been reported as recently been upgraded with improved generator silencers.

'Mozah' was witnessed as causing noise which amounted to a statutory nuisance by the Pembrokeshire County Council Port Health team while at berth on 16th-19th February 2010.

The vessel returned to the port again on 10th-11th April 2010, again raising a number of complaints from residents in local communities due to noise emanating from the vessel.

Mozah

Mozah, Q-Max Vessel at the South Hook LNG Terminal - One of seven vessels which statutory nuisance has been witnessed by Officers of Pembrokeshire County Council Port Health Team in past visits to the port.

Visit the 'Mozah' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Q-Flex vessel 'Al Bahiya' arrives - causing noise issues
Added 16:17 on 31st August 2010

The first visit of the 2010-built Q-Flex vessel manufactured by Daewoo Heavy Industries to the South Hook LNG Terminal has resulted in a large number of local residents suffering noise issues in their homes.

The levels of noise audible within the homes is comparable with other Q-Flex vessels which have now been deemed necessary to fit with improved silencers.

Al Bahiya
Al Bahiya at the South Hook LNG Terminal Jetty, Berth 1 on 31st August 2010.
© South Hook Noise Group Photo

Residents suffering noise issues are should register a complaint with Pembrokeshire County Council Port Health Team.

Visit the 'Al Bahiya' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


Local Residents pleased following first visit of upgraded "Al Mayeda"

Following the visit of Samsung Heavy Industries built Q-Max vessel "Al Mayeda", which is one of the fourteen vessels of the Qatargas 2 value chain to be upgraded with generator silencers, local residents are pleased with the reduced level of noise which emanated from the vessel while at berth at South Hook LNG.

Residents felt the vessel caused far less noise issues in comparison to past visits to the terminal.

Visit the 'Al Mayeda' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


"Al Mayeda" en-route to South Hook

The Q-Max vessel "Al Mayeda", which has been issued with a statutory nuisance due to noise emanating from the vessel in a past visit on the 26th and 27th March 2010, is due to visit South Hook following work to upgrade the generator silencers.


Last of the South Hook "past visitors" arrives

The Q-Flex vessel "Al Gattara", believed to be one of the 14 vessels which has been recently confirmed as being fitted with upgraded in a South Hook Press Release, has making its first voyage to South Hook LNG Terminal.

Al Gattara
Al Gattara berthing at South Hook LNG Terminal, Berth 1 on 22nd August 2010.
© South Hook Noise Group Photo

We are pleased that all 14 of the vessels in which both Qatargas and South Hook LNG have stated have been upgraded in a press release on the 1st July 2010, because of noise emanating from them in past visits to the terminal have all now visited.

Visit the 'Al Gattara' vessel page for the history of past visits and the South Hook Noise Group Noise Rating.


 
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