Our most viewed pages new
Updated 1st October 2011 at 17:14 GMT

South Hook Noise Group Noise Ratings from recent Vessel visits

impactometer

A revised version of the South Hook Noise Group Noise rating system in which we rate noise emanating from vessels based on a collaborative assessment from locations suffering noise issues from locations within South Pembrokeshire. The new system rates both the distance in which residential properties are affected by noise emanating from the vessel at berth with a range-o-meter rating, and shows the impact of the noise with an impact-o-meter rating.


How to register a noise complaint updated

Contact Pembrokeshire County Council Port Health Team on (01437) 776390 or (01437) 776389 during the hours of 8am until 7pm, 7 days per week.

Out of hours noise nuisance issues can be reported using the Emergency Pembrokeshire County Council telephone number, 0845 6015522.

You can also email the team on porthealth@pembrokeshire.gov.uk

By clicking the email link above you will have an email filled in with the details to send direct to Port Health Team!


Also report your issues to your Member of Parliament.

For noise issues in the Milford Haven area, contact Stephen Crabb MP on (01437) 763527, or email stephen@
workingfor
pembrokeshire.com

Stephen follows up every complaint he receives directly with South Hook LNG.

For noise issues from Angle and surrounding areas, contact Simon Hart MP on (01834) 860102 or email simon.hart.mp@
parliament. uk


Also contact your Assembly Member.

In the Milford Haven area, contact Paul Davies AM on (01437) 766425 or email paul.davies
@wales.gov.uk

In Angle and surrounding areas, contact Angela Burns AM on (01834) 869 387 or email angela.burns
@wales.gov.uk

Vessels at Berth updated
Updated 1st November 2011 at 17:04 GMT

Check Milford Haven Port Authority Vessels currently at Berth for vessels on South Hook No.1 or No. 2.

Vessel Arrivals

Check Milford Haven Port Authority Arrivals for vessels berthing at South Hook No. 1 or No 2.


The Statutory Nuisance Counter for Qatargas Vessels visiting the South Hook Terminal
Updated 10th October 2011 at 22:12 GMT

Stautory Noise Nuisance

Vessels which have been witnessed to have had noise emanating from them amounting to a statutory nuisance while at berth at the South Hook Terminal by the Pembrokeshire County Council Port Health Team - Mekaines, Al Mafyar, Al Ghuwairiya, Mozah, Bu Samra, Al Mayeda, Shagra, Zarga, Aamira, Al Samriya (all Q-Max), Mesaimeer and Al Khattiya (Q-Flex).


Ship pages redesigned new
Added 24th September 2011 at 22:46 GMT


Our newly designedQ-Max Ship pages are now complete. We are now in the the process of redesigning the Q-Flex Ship pages. Many thanks to the local web design company who has come forward and offered their services in the re-design of the website and for carrying out more frequent updates from the group.


Local Newspaper Articles new
Updated 22:38 GMT on 11th April 2011

Local residents sends letters to the Editor expressing their dissatisfaction following South Hook PR's comments following article on Ship Noise in the Milford Haven & West Wales Mercury and the Western Telegraph.


Thank you new
Updated 7th March 2011 at 01:12 GMT

We would like to show our appreciation to those who have contributed to the South Hook Noise Community Group


Coming Soon new

Noise Feedback Form

For local residents who are not members of the South Hook Noise Community Group to submit a rating on the level of noise from your location.

Timeline of events

As we approach 2 years of noise issues - and details of future initiatives we have planned.


South Hook LNG addresses local residents concerns over ship noise
At 16:42 on 5th July 2010

Added new Press Release from South Hook LNG detailing upgrade programme.


Assurances from Qatargas
At 7:42 on 21st May 2010

Added details of upgrades to problematic Q-Max vessels.


How you can play your part
At 19:12 on 16th May 2010

Added South Hook LNG Community Liason Group contacts.


 

The revised South Hook Noise Group Noise Rating System

The revised South Hook Noise Group Ratings now include two assessments - the 'Range-o-meter' and 'Impact-o-meter' for noise levels emanating from vessels while at berth at the South Hook LNG Terminal Jetty.

The Range-o-meter is the assessment of the distance of which the local population is being affected by the noise, and the impact-o-meter is the level ofimpact that the characteristics of the noise from the vessels are having on residents. 

This is based on the opinion of members of the group who are living within the noise nuisance zone, which is approximately 5 mile radius of the South Hook Terminal.

The rating will be for each vessel visit to the terminal, is collaboratively agreed by members of the group.

range-o-meter
The Range-o-meter system explained

 

small
The Impact-o-meter system explained

No noise from the vessel is audible from the shore.

0

No noise impact.
Noise can be heard from the shore.

1

Engine noise can be identified, but is at a level where it falls in line with other environmental background noise.
Noise can be heard outside properties in the immediate vicinity of the shore.

2

Droning engine noises can be heard intermittently, causing annoyance to those living in the vicinity.
Noise can be heard both inside and outside properties in the immediate vicinity of the shore.

3

Droning engine noises can be heard in cycles, causing annoyance to those living in the vicinity.
Noise can be heard outside properties up to two miles from the berth.

4

Droning and thumping engine noises can be heard intermittently above the level of other environmental background noise.
Noise can be heard both inside and outside properties up to two miles from the berth.

5

Droning and thumping engine noises can be heard in cycles above the level of other environmental background noise spoiling the enjoyment of places of residence.
Noise can be heard outside properties up to five miles from berth.

6

Droning and thumping engine noises are audible for long periods of  time, spoiling the use and enjoyment places of residence.
Noise can be heard both inside and outside properties up to five miles from berth.

7

Droning and Thumping engine noises and vibrations are audible both outside and inside our properties for long periods of time.
Noise can be heard outside properties five miles and further afield.

8

Droning and Thumping engine noises are audible and vibrations can be felt both outside and inside our properties, and fluctuating air pressures can be felt in your chest/ears for periods of up to a few hours.
Noise can be heard both inside and outside properties five miles and further afield.

9

Fast paced thumping and droning engine noises are audible in waves, and low frequency vibrations can be felt both outside and inside properties, and fluctuating air pressures can  be physically felt in chest/ears for the duration the vessel is at berth, above the level of the television during general viewing.
 

10

Fast paced thumping and droning engine noises are audible in cycles, and low frequency vibrations can be felt both outside and inside properties, and fluctuating air pressures can  be physically felt in chest/ears for the duration the vessel is at berth, above the level of the television during general viewing
 

11

Fast paced thumping and droning engine noises are audible, and low frequency vibrations can be felt both outside and inside  properties, waking residents from sleep, and the feeling of fluctuating air pressures can be felt in chest/ears for the duration the vessel is at berth.
 

12

Fast paced thumping and droning engine noises are audible, and low frequency vibrations can be felt both outside and inside properties, preventing sleep, and the feeling of fluctuating air pressures can be felt in chest/ears for the duration the vessel is at berth.


In the case of no rating being shown for a vessel, this may be the case where we have been unable to make an assessment due to environmental conditions at the time such as high wind speeds.

 

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