Our most viewed pages new
Updated 1st October 2011 at 17:14 GMT

South Hook Noise Group Noise Ratings from recent Vessel visits

impactometer

A revised version of the South Hook Noise Group Noise rating system in which we rate noise emanating from vessels based on a collaborative assessment from locations suffering noise issues from locations within South Pembrokeshire. The new system rates both the distance in which residential properties are affected by noise emanating from the vessel at berth with a range-o-meter rating, and shows the impact of the noise with an impact-o-meter rating.


How to register a noise complaint updated

Contact Pembrokeshire County Council Port Health Team on (01437) 776390 or (01437) 776389 during the hours of 8am until 7pm, 7 days per week.

Out of hours noise nuisance issues can be reported using the Emergency Pembrokeshire County Council telephone number, 0845 6015522.

You can also email the team on porthealth@pembrokeshire.gov.uk

By clicking the email link above you will have an email filled in with the details to send direct to Port Health Team!


Also report your issues to your Member of Parliament.

For noise issues in the Milford Haven area, contact Stephen Crabb MP on (01437) 763527, or email stephen@
workingfor
pembrokeshire.com

Stephen follows up every complaint he receives directly with South Hook LNG.

For noise issues from Angle and surrounding areas, contact Simon Hart MP on (01834) 860102 or email simon.hart.mp@
parliament. uk


Also contact your Assembly Member.

In the Milford Haven area, contact Paul Davies AM on (01437) 766425 or email paul.davies
@wales.gov.uk

In Angle and surrounding areas, contact Angela Burns AM on (01834) 869 387 or email angela.burns
@wales.gov.uk

Vessels at Berth updated
Updated 1st November 2011 at 17:04 GMT

Check Milford Haven Port Authority Vessels currently at Berth for vessels on South Hook No.1 or No. 2.

Vessel Arrivals

Check Milford Haven Port Authority Arrivals for vessels berthing at South Hook No. 1 or No 2.


The Statutory Nuisance Counter for Qatargas Vessels visiting the South Hook Terminal
Updated 10th October 2011 at 22:12 GMT

Stautory Noise Nuisance

Vessels which have been witnessed to have had noise emanating from them amounting to a statutory nuisance while at berth at the South Hook Terminal by the Pembrokeshire County Council Port Health Team - Mekaines, Al Mafyar, Al Ghuwairiya, Mozah, Bu Samra, Al Mayeda, Shagra, Zarga, Aamira, Al Samriya (all Q-Max), Mesaimeer and Al Khattiya (Q-Flex).


Ship pages redesigned new
Added 24th September 2011 at 22:46 GMT


Our newly designedQ-Max Ship pages are now complete. We are now in the the process of redesigning the Q-Flex Ship pages. Many thanks to the local web design company who has come forward and offered their services in the re-design of the website and for carrying out more frequent updates from the group.


Local Newspaper Articles new
Updated 22:38 GMT on 11th April 2011

Local residents sends letters to the Editor expressing their dissatisfaction following South Hook PR's comments following article on Ship Noise in the Milford Haven & West Wales Mercury and the Western Telegraph.


Thank you new
Updated 7th March 2011 at 01:12 GMT

We would like to show our appreciation to those who have contributed to the South Hook Noise Community Group


Coming Soon new

Noise Feedback Form

For local residents who are not members of the South Hook Noise Community Group to submit a rating on the level of noise from your location.

Timeline of events

As we approach 2 years of noise issues - and details of future initiatives we have planned.


South Hook LNG addresses local residents concerns over ship noise
At 16:42 on 5th July 2010

Added new Press Release from South Hook LNG detailing upgrade programme.


Assurances from Qatargas
At 7:42 on 21st May 2010

Added details of upgrades to problematic Q-Max vessels.


How you can play your part
At 19:12 on 16th May 2010

Added South Hook LNG Community Liason Group contacts.


 

How we source the facts and figures

Freedom of InformationThe Freedom of Information Act gives members of the public the right to ask any public body for all the information they have on any subject you choose. Unless there’s a good reason, the organisation must provide the information within 20 working days.

Members of the South Hook Noise Group have requested various statistics, including the number of complaints received by Pembrokeshire County Council about vessels berthed at the South Hook LNG Terminal, and about the Statutory Nuisances witnessed by the Port Health Officers when dealing with complaints made by members of the public.

Members of the public can ask for any information at all - but some information might be withheld to protect various interests which are allowed for by the Act. If this is case, the public authority must tell you why they have withheld information.

On a number of recent requests, our Freedom of Information Act requests have been refused, under the following exemption.

The information you have requested is excepted by virtue of reg 12(5)(b): (5) For the purposes of paragraph (1)(a), a public authority may refuse to disclose information to the extent that its disclosure would adversely affect— (b)the course of justice, the ability of a person to receive a fair trial or the ability of a public authority to conduct an inquiry of a criminal or disciplinary nature;

The Public Interest Test has been applied, and in this case, it is felt that the public interest in withholding the information exceeds the public interest in its release.

At this point, we asked for the request to be re-considered, as we did not feel that the Public Interest Test should have been applied - taking into account the Ships Owners and Operators would have been made aware that Statutory Nuisance was witnessed by Port Health Officers of Pembrokeshire County Council on each occasion, and that the local residents should be made aware that this is the case, and that witholding the information has no benefit to the public whatsoever.

The information was released on the second request when it was indicated an official complaint would be made to the Council, and that if it was not resolved at this level that we would ask for a further review by the Information Commisioner under S50 of the Act.

The South Hook Ship Noise Community Group has maintained a full audit trail of all information requested under Freedom of Information, and all information published on the site has been obtained legally.

 

 
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Local Media Coverage Statutory Nuisances Witnessed

 

 

Correction of Information
Anyone wishing to amend or correct inaccuracies on information provided, changes to inaccuracies may be requested by emailing us at admin@southhooknoise.co.uk
We will then contact you to acknowledge the change of the information on the website within 48 hours.